Terms & Conditions
How AdVision - Invoices for Development Services
AdVision's pricing is based on $125.00 USD for the first hour, then $100.00 USD per each additional hour, billable in 6 min increment - Accesses all departments, Design, Engineering & Programming.
All tasks undertaken by AdVision require estimation and client approval before set up.
Estimates and Invoices are in US dollars and subject to AdVision eCommerce Inc. Terms & Conditions, as read below.
Approval of any estimate, is deemed acceptance of our Terms & Conditions.
Development Process
Upon estimate approval, 'tasks' are setup within 24 hours M-F. Typically there is between 5 - 7 day time period before our staff is available to address. Once we commence a deadline for completion is set, usually over a period of a few days or so, and shared with the client.
Sequential Development: 'Tasks' are addressed, one by one, usually over a period of a few days or so and payment in full needs to be addressed, prior to starting any new round of tasks that may evolve on any newly approved estimate(s).
Estimating Terms
AdVision provides written 'Estimates' for our services separated out as individual Task(s) for clarity.
The final total time in hours and minutes to accomplish any Task listed, maybe less or more (+/-) and all depends on the final scope of requirements as submitted by the client during production. The Total time is then adjusted (+/-) and billed as the Task is completed.
Clients are actively involved in the Task within our Development Collaborative, and that helps to maintain a clear understanding as the Task as it is being addressed and there are many opportunities for the client to guide and govern the process.
All Tasks undertaken by AdVision, have associated communication transcripts and timesheets that evolve, and to maintain transparency, clients have access to these reports to help them assess our team's performance and efficiency.
Refunds: If a Task is cancelled by the client during production, the time spent on the Task to the date of cancellation, is billable to the client.
Late fees: Added one-time fee of 10% on balance due upon 30 days overdue from the project completion date on delinquent accounts.
Note: Each item on our estimate usually presents a 'Time Range' for the time needed within that item and the estimate is always based on the 'mid-end' of the 'time range'.
- If there are any additional hours on any item over what is estimated, they are billable to the client and therefore, the initial production invoice would be updated after the project/Task is closed.
- If the times are less, a 'credit' is set up for the client and the client can choose to have a refund issued or use the credit towards future work.
Payment Terms
-- Estimates under $3,500: 75% Deposit & Balance On Completion
-- Estimates under $3,500 to $10,000: 60% Deposit & Balance On Completion
-- Estimates above $10,000: 50% Deposit & Balance On Completion
If you prefer to negotiate Payment Terms based on your budget, just let us know.
Subscriptions : Monthly or Annually
Support
AdVision Services are 'supported' for one year from 'launch date'. An annual 'support contract' for ongoing support starts after the first year and can be billed monthly, quarterly or annually.
Support Disclaimer : AdVision will endeavour to address all issues on a web store reported to us in a timely manner, usually within 24 business hours or sooner. However it must be understood that because of the nature of the Internet and the multiple 3rd parties required to customize, host, certify and administer a web store, that there are many factors that come into play that may be beyond the immediate control of AdVision when offering support.
Therefore, any web store developed and/or hosted with AdVision is subject to our clients understanding and accept, that AdVision will not be held responsible and/or culpable for any losses, financial or otherwise in regards to the client's web store's URL resolving and/or its functionality.
Hosting
AdVision offers secure Managed eCommerce web store hosting, in Europe, North America and Australia for Lightspeed users.
Monitored 24/7 and any issues are addressed as a priority. AdVision hosting historically maintains 99% uptime, per industry standards.
Hosting is available on annual or monthly contracts. SSL certification is available annually and is required for all web stores doing online transactions.
Subscription fees are subject to a maximum of 1 Gig of Resources and any additional cost on data overages are billable.
Exclusion of Liability
AdVision eCommerce Inc. is not responsible or liable in any manner for any issues arising from the usage of our Services, Subscriptions, Hosting, Applications or Merchandise.
To the fullest extent permitted by applicable laws, AdVision eCommerce Inc, on behalf of our directors, officers, employees, agents, suppliers, licensors and service providers, exclude and disclaim liability for any losses and expenses of whatever nature and how so ever arising including, without limitation any damages: loss of use: loss of data: loss caused by a virus: loss of income or profit: loss of or damage to property: claims of 3rd parties: or other possibilities of such damages or losses, arising out of or in connection with any Services, Subscriptions, Hosting, Applications or Merchandise, available from AdVision eCommerce Inc. You assume total responsibility for establishing such procedures for data backup and virus checking and all other considerations necessary. This limitation of liability applies whether the alleged liability is based on contract, tort (including negligence, strict liability) or any other basis.